Professional Journey

I've spent nearly a decade in video streaming, evolving from technical analysis to product ownership and operations.

March 2016 - Sept 2025 | New York, NY

Program Manager, Product Operations (2023 - 2025) Built the operating system for product teams.

Roadmap Clarity: Designed the unified roadmap framework used by the entire product org to visualize dependencies and progress.
Process Design: Standardized how we measure success, turning "gut feeling" into consistent KPIs across portfolios.

Technical Product Owner, Video Delivery (2018 - 2022) Owned the core video infrastructure.

Infrastructure: Managed the transition to modern codecs (AV1), balancing quality improvements with massive scale (petabytes of traffic).
Performance: Built the dashboarding system engineering teams used to track global delivery health in real-time.

Product Manager, Live Products (2017 - 2018) Integrated Livestream into Vimeo.

Unification: Led the strategy to merge Livestream's enterprise capabilities into Vimeo's OTT offering.
Analytics: Defined and shipped the first generation of real-time live analytics for creators.

Release Manager (2016 - 2017) Kept the API running.

Reliability: Managed release cycles for the core API team, reducing deployment failures through better testing gates.

Melbourne, Australia (2012 - 2015)

Technical Specialist

Bridged the gap between users and engineering during the early days of Blackmagic's cinema camera revolution.
Conducted competitive analysis that informed hardware product roadmaps.

Engineering empathy is a superpower. Understanding how it works helps you ask for the right what.
Process should be invisible. The best workflows guide teams without them noticing.
Clarity > Consensus. It's better to be clear about a hard decision than vague to keep everyone happy.