Professional Journey
Professional Journey
I've spent nearly a decade in video streaming, evolving from technical analysis to product ownership and operations.
Experience
Vimeo (via Livestream acquisition)
March 2016 - Sept 2025 | New York, NY
Program Manager, Product Operations (2023 - 2025) Built the operating system for product teams.
- Roadmap Clarity: Designed the unified roadmap framework used by the entire product org to visualize dependencies and progress.
- Process Design: Standardized how we measure success, turning "gut feeling" into consistent KPIs across portfolios.
Technical Product Owner, Video Delivery (2018 - 2022) Owned the core video infrastructure.
- Infrastructure: Managed the transition to modern codecs (AV1), balancing quality improvements with massive scale (petabytes of traffic).
- Performance: Built the dashboarding system engineering teams used to track global delivery health in real-time.
Product Manager, Live Products (2017 - 2018) Integrated Livestream into Vimeo.
- Unification: Led the strategy to merge Livestream's enterprise capabilities into Vimeo's OTT offering.
- Analytics: Defined and shipped the first generation of real-time live analytics for creators.
Release Manager (2016 - 2017) Kept the API running.
- Reliability: Managed release cycles for the core API team, reducing deployment failures through better testing gates.
Blackmagic Design
Melbourne, Australia (2012 - 2015)
Technical Specialist
- Bridged the gap between users and engineering during the early days of Blackmagic's cinema camera revolution.
- Conducted competitive analysis that informed hardware product roadmaps.
What I've Learned
- Engineering empathy is a superpower. Understanding how it works helps you ask for the right what.
- Process should be invisible. The best workflows guide teams without them noticing.
- Clarity > Consensus. It's better to be clear about a hard decision than vague to keep everyone happy.